Code of Conduct

National Association of Student Financial Aid Administrators


Cardinal Stritch University’s Financial Aid Office adheres to the National Association of Student Financial Aid Administrator’s (NASFAA) Code of Conduct for Institutional Financial Aid Professionals.

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity.

In doing so, a financial aid professional should:

  • Refrain from taking any action for his or her personal benefit.
  • Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
  • Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  • Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
  • Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.

Adopted by Board of Directors, May 2007

In addition to NASFAA’s code of conduct, all Cardinal Stritch University agents with a responsibility related to education loans abide by the following guidelines:

  • Staff members are not allowed to accept gifts from a lender, guarantor, or loan servicer of more than a nominal value.
  • Staff can participate in meals, refreshments, and receptions that are reasonable in cost in conjunction with professional association trainings, meetings and conference events that are open to all attendees.
  • Staff are prohibited from assigning students to a specific lender or refusing to certify a loan from a specific lender.
  • Staff members are not allowed to receive any compensation for service on an advisory board, commission, or group established by lenders or guarantors, except for reimbursement for reasonable expenses.
  • Staff members are prohibited from having any type of consulting arrangement or contract to provide service to or on behalf of a lender relating to education loans.

Cardinal Stritch University does not participate in any revenue-sharing or contracting arrangements providing financial benefit from any student loan lender or affiliate of a lender. In addition, the University does not engage in offers of funds in return for private loans.

Lender representatives are not allowed to work in the Office of Financial Aid or pass themselves off as employees of the University.

Cardinal Stritch University agents with a responsibility related to education loans will receive a copy of this code of conduct annually.