Service Catalog

Service Category: Printer and Copier Support

Name of Service: Printer and Copier Support

Who is eligible to use this service?
Full-time and part-time faculty, staff, and students

When is this service available:
Monday-Thursday 8 AM-11PM, Friday 8 AM-8 PM, Saturday 9 AM-4:30 PM, Sunday 12 PM-11 PM

Support Hours:
Monday-Thursday 8 AM-11PM, Friday 8 AM-8 PM, Saturday 9 AM-4:30 PM, Sunday 12 PM-11 PM

Service Owner(s)

Name: Richard Krause
Title: Service Asset and Configuration Manager
Email: rakrause@stritch.edu
Phone: (414) 410-4028

Service Description

General printer and copier support including, installation, configuration to network, troubleshooting and basic hardware maintenance, toner cartridge replacement.

How to Use this Service

For immediate response to a printer and/or copier issue, please contact the Technology Help Desk at (414) 410-4600 or email: support@stritch.edu. All requests will be entered and tracked in the Help Desk ticketing system.

Quick Reference Guides

None Available

Instructions

None Available

FAQs

None Available