Service Catalog

Service Category: Infrastructure

Name of Service: DNS Infrastructure Administration

Who is eligible to use this service?
Office of Information Services Staff

When is this service available:
24x7

Support Hours:
Monday - Friday, 8:00 AM - 5:00 PM

Service Owner(s)

Name: Daniel LaDell
Title: Network Administrator
Email: dlladell@stritch.edu
Phone: 414-410-4456

Service Description

Cardinal Stritch University Office of Information Services, Infrastructure team has the responsibility for providing and maintaining a Domain Name System (DNS) both internally and externally to support client computer name resolution. There are two separate systems for maintaining DNS records, one for internal resources and another for external.

How to Use this Service

  1. DNS supports translating human-readable names into the IP addresses that identify computers on the network. For example, when you browse to http://my.stritch.edu, one of the DNS servers will resolve that name my.stritch.edu to the computer address (e.g. 192.168.110.22) hosting the content you are trying to access. You use this service any time you access a computer by name instead of IP address
  2. If you need an internal record, provide the name and IP address of the server resource that needs a new DNS record to the service owner.
  3. If you need a new external record, provide the name and internal IP address of the server resource. A new external IP address will be provisioned and the appropriate DNS records created. Additionally, specify which ports will need to be internet accessible so the appropriate firewall rules can be created to allow external traffic.

Quick Reference Guides

None Available

Instructions

FAQs