Service Catalog

Service Category: Labs Classrooms and Instructional Resources

Name of Service: Classroom Technology Support

Who is eligible to use this service?
Full-time and part-time faculty, staff, and students

When is this service available:
Sunday-Saturday, 8:00 AM-10:00 PM

Support Hours:
Monday-Thursday 8:00 AM-7:00 PM, Friday 8:00 AM-5:00 PM

Service Owner(s)

Name: Robert Wick
Title: Supervisor of Multi-Media & Classroom/Lab Support
Email: rjwick@stritch.edu
Phone: (414) 410-4267

Service Description

User Support Services provides technical support for classroom technology installed in all Cardinal Stritch University classrooms and software installed on any computers deployed to the classrooms. Standard technology in classrooms include, but not limited to, computers, printers, projectors, screens, podiums, touch screen control systems, DVD/VCR players, document cameras, and other audio video products.

A list of classrooms is provided on the OIS webpage: http://oit.stritch.edu/contentoit.aspx?id=4294967454

How to Use this Service

Technology Support: Please contact the Help Desk at (414) 410-4600 (or support@stritch.edu) if you encounter an issue with any of the technical components in a classroom.

Software Requests and Installations: Please contact the Help Desk at (414) 410-4600 (or support@stritch.edu) if you require specialized software to be acquired and installed on any classroom computers.

Reserving a Classroom: To schedule a classroom, please contact the Cardinal Stritch University Registrar's office.

Classroom Technology Training: Classroom technology training is available throughout the year via in-person classes and online videos. Please check the OIS training calendar to view course offerings or the OIS website for online tutorials. If you would like to schedule one-on-one training, please contact Molly Jackson at (414) 410-4024.

Quick Reference Guides

None Available

Instructions

None Available

FAQs

None Available