Service Catalog

Service Category: Labs Classrooms and Instructional Resources

Name of Service: Classroom Technology Support

Who is eligible to use this service?
Full-time and part-time faculty, staff, and students

When is this service available:
Sunday-Saturday, 8:00 AM-10:00 PM

Support Hours:
Monday-Thursday 8:00 AM-7:00 PM, Friday 8:00 AM-5:00 PM

Service Owner(s)

Name: Robert Wick
Title: Supervisor of Multi-Media & Classroom/Lab Support
Email: rjwick@stritch.edu
Phone: (414) 410-4267

Service Description

User Support Services provides technical support for classroom technology installed in all Cardinal Stritch University classrooms and software installed on any computers deployed to the classrooms. Standard technology in classrooms include, but not limited to, computers, printers, projectors, screens, podiums, touch screen control systems, DVD/VCR players, document cameras, and other audio video products. 

 

How to Use this Service

Please contact the Technology Help Desk using the Request Assistance Form or by phone 414-410-4600.

If you encounter:

  • Any technical issues with components in a classroom.
  • Software Requests and Installations
  • If you require specialized software to be acquired and installed on any classroom computers.

Reserving a Classroom: Schedule a classroom: My Stritch | Stritch Resources | Room Reservations.  

This website will allow individuals to view calendars showing room availability and to request a specific meeting room or search for a meeting room based on the size and technological needs of the individual or group making the request. Astra Schedule allows the user to electronically fill out and submit room and event requests to Facilities, who can electronically approve and then confirm the room request.

Classroom Technology Training: Classroom technology training is available throughout the year via in-person classes and online videos. Please check the OIS training calendar (http://www.stritch.edu/OIS/Training-Opportunities) to view course offerings. If you would like to schedule one-on-one training, please contact Jessica Lynn Mould at (414) 410-4024 or jmould@stritch.edu.

Quick Reference Guides

None Available

Instructions

None Available

FAQs

None Available