Service Catalog

Service Category: Labs Classrooms and Instructional Resources

Name of Service: Lab Technology Support

Who is eligible to use this service?
Full-time and part-time faculty, staff, and students

When is this service available:
Monday-Thursday 8:00 AM-11:00 PM, Friday 8:00 AM-8:00 PM, Saturday 9:30 AM-4:30 PM, Sunday Noon-11:00 PM

Support Hours:
Monday-Friday 8:00 AM-5:00 PM

Service Owner(s)

Name: Robert Wick
Title: Supervisor of Multi-Media & Classroom/Lab Support
Email: rjwick@stritch.edu
Phone: (414) 410-4267

Service Description

User Support Services provides technical support for lab technology deployed to all Cardinal Stritch University public labs/spaces and software installed on any computers deployed in the labs. Cardinal Stritch University operates eight labs at Main Campus and at least one lab at each remote site.

A list of labs is available on the OIS Webpage.

http://oit.stritch.edu/contentoit.aspx?id=4294967551

Information about computers, printers, software and open hours for the computer labs and for labs supported by departments can be found on the OIS webpage. Labs are also available to dormitory residents in Clare Hall and Assisi Hall.

To access computers in the labs, log in with your Stritch ID and password.

How to Use this Service

Technology Support Please contact the Help Desk at (414) 410-4600 (or support@stritch.edu) if you encounter an issue with any of the technical components in a lab.

Quick Reference Guides

None Available

Instructions

None Available

FAQs

None Available