Dispute Resolution Certificate

The Graduate Certificate in Dispute Resolution program offers broad exposure to the interdisciplinary study and practice of dispute resolution. The certificate program has been designed to meet the local, national and international demand for qualified mediators, arbitrators, facilitators and other third-party neutrals. In addition to focusing on conflict, this graduate certificate will focus on how important an understanding of cultural competence is to the resolution of disputes.


This 4-course graduate certificate offers broad exposure to the interdisciplinary field of dispute resolution. The field combines aspects of and research in law, business, sociology, psychology, political science and philosophy. The main theme tying these fields together is how conflict affects the human condition and how it can be resolved.

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Program Details

●  View Tuition and Fees
●  Semesters to join the program: Spring

Program Coursework

Dispute Resolution Processes: Negotiation and Mediation

This course provides the student with a basic understanding of two commonly-used processes used to resolve conflict. The student will be exposed to concepts of reactive devaluation, framing, reality-testing and other similar concepts. This course is a foundation course and prerequisite for the three remaining courses in the program.

Managing Conflict in the Workplace

This course is designed to provide the student with an understanding of the advantages and disadvantages of processes used to manage conflict in the workplace. These include collective bargaining, ombuds, peer review, and internal and external mediation. This course will be taught using extensive role playing.

Cultural Competence and Conflict

This course is designed to study how race, ethnicity, gender, religion, and generational identity conflict, particularly organizational alignment. The course will utilize materials from Project Implicit to help students develop self-awareness. This course will be taught using extensive role playing.

Capstone in Dispute Resolution

The capstone will provide the student to learn how to research and analyze a topic in an interdisciplinary methodology. Students will be given the option of selecting a real life case study or a broader research topic in the field to use for their capstone project.

Career Outcomes

Any professional (educators, health care providers, business leaders, government officials) can benefit from improved skill in how to approach and resolve conflict. Certification will improve marketability to those in leadership roles as well as anyone in human resources, legal, health care, government, procurement and other fields.


Admission Requirements

• Must have a bachelor’s degree from an accredited institution.

• Cumulative grade point average of 2.75, or departmental approval.

• Two letters of professional reference.

Funding Your Education

Stritch is competitively priced to help students complete certificate and licensure programs. Counselors in our Financial Aid Office know how to help students identify all options available for funding their education.

Alumni Network

More than 38,000 Stritch alumni are recognized worldwide for their leadership roles in businesses, health care organizations, corporations, educational institutions, entrepreneurial ventures and non-profit organizations. Responsive to the needs of their communities, Stritch graduates are critical thinkers, ethical decision-makers and lifelong learners.

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