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Course Details

CA 347 Overview

Conflict and communication are pervasive in human social life. This course examines mediation techniques as means of resolving conflicts in various settings. Mediation is the intervention of a third party to assist those in a conflict in determining their own resolution. Basic mediation introduces the theory of mediation, a balanced model of mediation, and introductory mediator skills. Students will learn other, more specialized models of mediation, restorative justice techniques, and advanced mediator skills.

  • 3.00 Credits
  • CA